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Legal notice

Legal notice

roboexpert.uk

Managing director: Andre Kohlmann
132 Lewisham High Street
SE13 6EE London
United Kingdom

Phone: 0800 - 376 299 1
Fax: mo.-fr. 10 am - 13 am / 13:30 am - 17 pm
E-Mail: info@roboexpert.uk

Head office

roboexpert GmbH & Co.KG
Hauptstraße 25
49326 Melle
Germany

Tax number: 68 724 / 9961
VAT-ID: 353210538
Commercial register: HRB 200476
Legal address: Osnabrück, Germany
UK EORI number: GB353210538000



RoboStore Germany – dealer of household robots and garden tools

Zum Gut Heiligendonk 6
40472 Düsseldorf
Germany

Opening hours: Mon-Fri 10-17


All information on the web pages of the company roboexpert GmbH & Co.KG are protected by copyright. Copying as well as processing, changing and/or passing on of this information against payment is only allowed with explicit written permission of the company roboexpert GmbH & Co.KG.

This information is for customer information purposes only and does not contain any binding guarantees or assurances. It is subject to change at any time, both in technical and in price/commercial terms. Binding statements can only be made in response to specific enquiries.

Due to their non-binding nature, any liability for the accuracy of the information is excluded.

On the web pages of the company roboexpert GmbH & Co.KG you will also find links to other websites, which are partly not operated by the company roboexpert GmbH & Co.KG, but by third parties. These links are only for further illustration. The company roboexpert GmbH & Co.KG does not adopt the contents of these websites and is not responsible for their contents.

The use of the web pages of the company roboexpert GmbH & Co.KG is in your sole responsibility. The liability of roboexpert GmbH & Co.KG for any damage, which results from the use of the web pages of the company roboexpert GmbH & Co.KG, in particular business interruption, escaped profit, loss of information and data or consequential harm caused by a defect is excluded, as far as there is no demonstrable damage. e.g. according to the product liability law or in cases of intent, gross negligence, the absence of warranted characteristics or due to violation of essential contractual obligations. Compensation for damages due to the violation of essential contractual obligations is, however, limited to the foreseeable damage typical for the contract, unless intent or gross negligence is involved.

Liability for contents

The contents of our pages were created with the greatest care. However, we cannot assume any liability for the correctness, completeness and topicality of the contents. As a service provider, we are responsible for our own content on these pages according to § 7 para.1 TMG (German Telemedia Act) and general laws. According to § 8 to 10 TMG we are not obliged to monitor transmitted or stored information from third parties or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. On becoming aware of any such infringements, we will remove these contents immediately.

Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the contents of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

Copyright

The contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. We will remove such contents immediately on becoming aware of any infringements.

Data protection

The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis, as far as possible. These data will not be passed on to third parties without your express consent.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

The use of contact data published within the scope of the imprint obligation by third parties for sending advertising and information material not expressly requested is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as through spam mails.

Data protection declaration for the use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Privacy policy for the use of Google Adsense

This website uses Google AdSense, a service for the integration of advertisements from Google Inc. ('Google'). Google AdSense uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be evaluated.

The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats is transferred to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. Google will not, however, merge your IP address with other data stored by you.

You can prevent the installation of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.

 

Privacy policy for the use of Google +1

Collection and processing of data:
The Google +1 button allows you to publish information worldwide. The Google +1 button allows you and other users to receive personalized content from Google and our partners. Google stores both the information that you have given for a +1 content and information about the page you were viewing when you clicked on +1. Your +1 may be displayed as clues along with your profile name and photo in Google services, such as search results or your Google Profile, or elsewhere on websites and ads on the web.
Google records information about your +1 activity to improve Google services for you and others. In order to use the Google +1 button, you must have a globally visible, public Google Profile, which must include at least the name you choose for your profile. This name is used in all Google services. In some cases, this name may also replace another name you've used when sharing content through your Google Account. The identity of your Google Profile may be revealed to users who know your email address or have other identifying information about you.

Use of information collected:
In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about +1 activity and may share these statistics with our users and partners, such as publishers, advertisers, or affiliated websites.

Sources: Google Analytics conditions, Privacy policy for Google Adsense, Google +1 conditions








Robotic Lawn Mower – 5 years warranty


 

 

 






5 year warranty

At Roboexpert.uk, service is our top priority. In addition to a selected range of products that offer you the best and most powerful robots for home use, customer service is of utmost importance to us.


As we test and inspect every product extensively before we include it in our range, we guarantee high performance and functionality. Should a device fault occur, you can rely on our 5-year guarantee.

The Roboexpert warranty

As a specialist dealer for household robots, your trust and the quality of the products we offer is particularly important to us. With our 5-year warranty we offer you an additional service that will not let you and your new household helper down.


You will get detailled information to understand if there is a warranty case or not and which service to expect.


By purchasing the extended warranty the (standard) one or two-year manufacturer's warranty of the mowing robot is extended to 5 years for private use or to 3 years for commercial use.




A warranty case exists if:


    • design, refraction, casting, material and manufacturing defects occur.

    • centrifugal force results in a breaking

    • Negative pressure leads to implosions or other effects

    • Measuring, control or safety devices fail

    • Damage is caused by lack of water in the steam boiler or apparatus

    • Overpressure leads to damage (except for explosion)

    • Electrical energy resulting from ground fault, short circuit, excessive increase in current, flashover, formation of electric arcs, insulation faults, overvoltage, etc. will damage the device


Operating errors are also insured within the scope of the extended grant coverage, provided that they impair the functions of the device and there is no violation as defined in the operating instructions. In such cases a deductible of 80,00 £ incl. VAT will be charged.

A warranty case does not exist, if:


    • there is wear and damage to wearing parts

    • the device is damaged in any way that does not affect technical use (scratches, scrapes, etc.)

    • damage is caused by improper operation of the device or damage and destruction occur due to intentional or grossly negligent acts or omissions of the buyer or another user

    • damage or destruction occurs as a result of incorrect installation, improper repairs/tampering, improper or unusual use or cleaning of the device that does not comply with the manufacturer's specifications, or damage due to operating errors

    • the battery has a problem or defect.





What you can expect in case of a warranty:




If a repair is technically and objectively possible and the cost of the repair does not exceed the current value of the device, the repair will be carried out professionally. The costs will then be reimbursed under the warranty. If a repair is technically or objectively not possible, or proves to be uneconomical, you will receive a replacement unit of the same type and quality up to the current market value. In this case, the damaged or destroyed device must be returned to us and thus becomes our property. The current market value of a device purchased from us is 80% in total in the third year. In the fourth year 70% and in the fifth year 60% of the purchase price according to the invoice.




Warranty conditions



Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop. Claims under the 5-year Mowing Robot Warranty can only be made by the warranty holder if it can be proven that service was carried out once a year by an authorised specialist dealer during the warranty period.

 

Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop. Claims under the 5-year Mowing Robot Warranty can only be made by the warranty holder if it can be proven that service was carried out once a year by an authorised specialist dealer during the warranty period.



 


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